ABOUT US

Shipping is responsible for 75% of world trade, for 90% of European imported goods, and for 38 % of intra-Community trade. It is, without doubt, a capital intensive industry and a highly risky one. In the last years, the industry has witnessed a profound revolution in the types of ships; ships have become bigger allowing economies of scale. From a management perspective, new management concepts have been introduced with the aim of cutting costs and in many market segments, the industry has witnessed the introduction of new logistics concepts to optimise the services provided; the industry became focused on customers’ needs and wants.

On the other hand, the quantity of cargo that each vessel carries prevents door-to-door delivery as it happens with road transport. The latter is characterised by an operational flexibility that vessels cannot offer. To overcome this situation, ships use of interfaces called ports where they unload and load their costumers’ goods. In order to speed cargo handling operations, i.e. the turnaround time of a vessel in port is reduced to a minimum, it is necessary the participation of several economic players that are part of the port community. Examples of these players are shipping agents, freight forwarders, the pilotage, customs brokers, and mooring companies among others. All of them have the responsibility of adding value to the services that the several shipping companies provide.

It is within this scenario that ESPRIM - Centro de Acostagens, Amarrações e Serviços Marítimos, Ldª (herein after ESPRIM) comes up in the market. ESPRIM is a mooring company that was establish in May 2004; today the company has an excellent market share in the Port of Lisbon as a result if the services it offers. The name ESPRIM, derives from the English words ‘spring’ or ‘spring line’ which means the hawser that runs out of the vessel to a point ashore: on the bow leads astern and on the stern leads ahead.

ESPRIM adopted a dynamic business attitude in order to improve the services offered to its customers which are shipping agents as representatives of shipowners, transport and shipping operators, including stakeholders such as the Pilotage.  Having in mind the concept of global satisfaction, ESPRIM managed to establish and nourish a trustful relationship with its customers.

Throughout its existence, ESPRIM has reinforced its position in the market which results in the number of vessels that the company serves, despite operating in a very competitive sector.

Within this context, ESPRIM’s main objective is to offer “a higher service performance level, within the scope of the price-quality relationship, which allows for a continuously recycle and update of its staff, so that the company is able to meet future challenges”.

Consequently, ESPRIM  has been considering  three fundamental aspects as follows i) technical training of its staff, ii) adequacy of its information and communications network, and iii) reduction of costs.

To carry out the work developed so far, ESPRIM decided in 2010 to implement a Quality Management System. ESPRIM believes that the focus on quality contributes to a greater visibility of the work it performs in the Port of Lisbon and to distinguish itself from its competitors.

MISSION (back to top)

ESPRIM mission is “to guarantee the performance of competencies and of good planning, and in close cooperation with all the interested parties related to the vessel manoeuvrability aims at providing a quality service that recalls upon the rational use of resources, bearing in mind safety rules to guarantee the growing satisfaction of its customers”.


VISION (back to top)

“We moor vessels with safety and quality”.


TEAM (back to top)

ESPRIM presents a group of experienced staff

Founded by Mr. José Manuel Oliveira e Silva

Managed by Mr. Rui Manuel Silva (Operational Director)
Managed by Mr. Vaneska Silva (Administrative)